Privacy Policy
This Privacy Policy explains how 365bet Casino collects, processes, stores and protects personal data of users who access and use the platform. By creating an account or using the services, you agree to the collection and use of information in accordance with this policy and applicable data protection regulations in the United Kingdom.
Information We Collect
When you register an account, we collect personal information including your name, date of birth, residential address, email address and telephone number. Additional information may include payment details, account activity, transaction history and communication records.
In order to comply with regulatory obligations, the platform may request identity verification documents such as a passport, driving licence or other government issued identification, as well as documents confirming residential address.
Use of Information
The information collected is used to create and manage player accounts, process financial transactions, verify identity and maintain platform security. Personal data may also be used to prevent fraud, detect suspicious activity and comply with anti money laundering regulations.
Contact information may be used to provide service updates, important account notifications and promotional communications where consent has been provided. Users can unsubscribe from marketing communications at any time.
Legal Basis for Processing
Personal data is processed in order to fulfil contractual obligations between the user and the platform, to comply with legal and regulatory requirements, to support legitimate operational interests such as fraud prevention and to deliver services requested by the user.
Data Sharing
Personal information may be shared with payment processors, identity verification services, fraud prevention agencies and regulatory authorities where required by law. Service providers that support platform operations may also receive limited access to data under strict confidentiality agreements.
The platform does not sell or rent personal information to third parties.
Data Retention
Personal data is stored only for as long as necessary to fulfil legal, regulatory and operational requirements. Certain records may be retained for a statutory period following account closure in accordance with UK regulatory obligations.
Data Security
The platform applies technical and organisational safeguards designed to protect personal information from unauthorised access, misuse, alteration or loss. Security measures include encrypted connections, controlled access to systems and ongoing monitoring of infrastructure.
User Rights
Under UK data protection law, users may request access to their personal information, request correction of inaccurate data, request deletion in certain circumstances, object to specific types of processing and request data portability where applicable.
Requests related to personal data can be submitted through the customer support channels available on the platform.
Cookies
The platform uses cookies and similar technologies to improve website functionality, analyse usage patterns and maintain security features. Users may manage cookie preferences through their browser settings.
Changes to the Policy
This Privacy Policy may be updated from time to time to reflect regulatory requirements or operational changes. The most recent version will always be available on the website and continued use of the services indicates acceptance of the updated policy.
Contact
Questions regarding this Privacy Policy or requests related to personal data may be directed to the platform support team using the contact information provided on the website.